Meet Priya. She’s been waiting three weeks.
It’s 1:18. Her phone buzzes.
For most people, this is all WaitListings ever is. Tap through it as she would: the link, then Accept.
Text Message
Mon, Oct 12 at 10:02 AM
Juniper & Stone Massage has added you to the waitlist. Click here to opt-in and confirm your phone number: waitlistings.com/f7Tm2.
Today 1:18 PM
Juniper & Stone Massage has an open appointment available! Accept or reject: waitlistings.com/k3Xq9.
1 of 3
The text
The wording the product sends today, from the same number that added her to the list. It names the business and carries a link. She doesn’t reply to it; she taps.
Juniper & Stone Massage
Hi Priya, an opening just came up.
Available appointment
3:30 PM
Wednesday, November 4
60-minute massage
2 of 3
The offer
The link opens a plain web page in her browser. One decision on one screen, and the slot is hers alone until her turn runs out, so she doesn’t race anyone.
Juniper & Stone Massage
You’re in!
We’re looking forward to seeing you. Please call our office directly for any issues.
Wednesday, November 4
60-minute massage
Add to calendar
Download iCal entryGoogle Calendar3 of 3
You’re in
This page is her confirmation. The office is told, the texting stops, and she can add it to her calendar.
When it goes the other way
Every ending is a kind one.
Saying no, or missing it, costs nobody their place.
She taps Decline
No problem
She stays on the list for the next opening, with nothing else to do.
She answers late, slot still open
You’re pending
Her turn ran out, but it isn’t gone yet. A text confirms within minutes whether she got it.
She answers after it’s filled
This one’s gone
Everyone gets time to respond, and someone else said yes first. She stays on the list.
She’s sorted elsewhere
You’re off the list
One tap removes her. She can call the office to book or get back on.
Built so people stay on the list
They’re in control, too.
- Set an alert window“Don’t send before” and “stop alerts after” dates, for anyone who can only make a certain stretch.
- Stay active after acceptingFor the weekly massage, not the once-a-year dentist. Accepting doesn’t take them off the list.
- One service at a timeThey only hear about the appointment type they asked for.
- Confirmed firstNobody is offered a slot until they’ve confirmed they want the texts.
- Reply STOPTexts stop, and they’re never offered a slot again unless they come back.
Give your waitlist a better text.
30 days free. No card. Plans from $39.99 a month after that.